Terms & Conditions

Welcome to the Epic Escapades website. By accessing or using our website, you agree to be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our site.

 

1. General Conditions

Epic Escapades (referred to as “we,” “us,” or “our”) provides adventure and travel services. By using this website, you confirm that you are of legal age to enter into a binding agreement and agree to comply with all applicable local and international laws. We reserve the right to update or modify these terms at any time, without prior notice, and it is your responsibility to review them regularly.

 

2. Services and Bookings

All services offered, including guided tours, events, and travel packages, are subject to availability. When you book a service through our website:

  • You must provide accurate and complete information.
  • A booking is only confirmed once payment is received in full.
  • We reserve the right to cancel bookings if payment is not processed correctly.

3. Cancellation and Refund Policy

  • Cancellation by You: If you cancel your booking, the following conditions apply:
    • More than 30 days before the event: Full refund minus processing fees.
    • Between 15-30 days before the event: 50% refund.
    • Less than 15 days before the event: No refund.
  • Cancellation by Us: In rare cases, Epic Escapades reserves the right to cancel an event or service due to unforeseen circumstances. In such cases, we will offer a full refund or alternative booking options.

4. Travel Insurance

We strongly recommend that customers purchase comprehensive travel insurance to cover potential risks such as trip cancellations, lost luggage, medical emergencies, or delays.

 

5. User Conduct

You agree not to:

  • Use our website for any illegal or unauthorized purpose.
  • Attempt to gain unauthorized access to any part of the website, its systems, or other users’ accounts.
  • Engage in any activity that could interfere with or disrupt the functionality of the website.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of Epic Escapades or its content providers and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without our express written permission.

 

7. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by Epic Escapades. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Accessing these websites is at your own risk.

 

8. Limitation of Liability

Epic Escapades strives to provide a seamless and enjoyable user experience. However, we do not guarantee that the website will be error-free or uninterrupted. To the fullest extent permitted by law, Epic Escapades shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use the website or its services.
  • Any unauthorized access to or alteration of your data.
  • Any third-party links or content found on our website.

9. Force Majeure

Epic Escapades is not liable for any delays or failures in performance caused by circumstances beyond our control, including but not limited to natural disasters, strikes, terrorism, or government restrictions.

 

10. Privacy and Data Protection

We are committed to protecting your privacy. All personal information collected through our website is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.